Customer and platform roles
The customer determines why tenant, owner, investor and property information is entered. TrueSpace processes that information to provide the contracted application functions.
Trust Center
Data processing at TrueSpace
This overview explains product behavior and is not a substitute for the signed agreement or legal advice. Contact us for the applicable processing terms.
Data minimization
Only collect information needed for lawful property operations. Restrict identity documents and financial data to authorized team members and configured workflows.
Access and deletion requests
Requests are verified before action to protect account and tenant data. Retention and deletion depend on contractual, operational and legal requirements.
Subprocessors and location
Hosting region and subprocessors can differ by deployment and contract. Request the current list before relying on a specific residency or transfer requirement.